Front Desk Receptionist

Published On: May 7th, 2024By

Ripon, England

Hear and Now Ltd is a growing, private Audiology clinic located on Queen Street in Ripon. We specialise in hearing care, tinnitus, and wax removal. As our Receptionist, you will be the first point of contact at Hear and Now. You will meet and greet clients daily and manage the reception area. You will work with other staff members who will offer you training and continued support to develop in the role. In addition, the ideal candidate should be comfortable taking initiative and educating themselves to understand the Audiologist role, the hearing aid market and other areas of the business.

Job Description
* Responding to queries in person and via telephone, email and social media
* Managing the online diary for two audiologists
* Booking new and existing clients in and keeping their records up to date
* Taking payments and cash handling
* Managing payment plans
* Ordering stock when requested
* Using a combination of MS office applications for documents and databases
* Using online applications for tasks such as form building, record management and sending out correspondence
* Ensure the reception area is kept clean, safe and sanitary, e.g.: hoovering, disinfecting surfaces

Skills we are looking for:
* Excellent interpersonal skills
*Experience using Microsoft Office programs
* Previous reception and/or diary management experience
* Professional and friendly manner
* Very organised with the ability to multi-task
* A desire to learn about the industry

Hours are 9:00 am – 5 pm one day a week. Due to the nature of the business, break and lunch times can vary depending on the diary.

Job Types: Part-time, Permanent
Salary: £13.50 Per hour
Work Location: In person